FAQ’s

PLACING YOUR ORDER

To place your order, simply select your preferred style on the product page and click the “Add To Cart” button. Follow the easy steps to complete your order, and we’ll take care of the rest. Once your order is ready, we’ll notify you when it’s on its way!

ACCEPTED PAYMENT METHODS

We accept various payment methods, including Visa, Mastercard, and PayPal. You can choose the most convenient option for you during the checkout process.

TRACKING NUMBER ISSUES

Please note that it may take 3-5 days for tracking numbers to become active in the shipping carrier’s system. If your tracking number is not working after a few days, please reach out to the shipping carrier for further assistance.

BILLING PROCESS

Your credit card will be charged after your order has been successfully placed.

SECURITY OF PERSONAL INFORMATION

We prioritize the security of your personal information. During checkout and purchase, we strictly adhere to industry standards to safeguard your data. Your credit card information is encrypted using secure socket layer (SSL) technology, which is widely used for secure payment processing on the Internet. Rest assured that your credit card information is only used to complete the requested transaction and is not stored for future use.

WRONG OR DEFECTIVE PRODUCT

If you receive the wrong product or encounter a defective item, we sincerely apologize for the inconvenience. Please contact us at [email protected], providing your order number and a description of the issue. We will promptly address the problem and take care of you. We will cover all costs associated with returning the incorrect or defective product and ensure you receive the right item as quickly as possible. We are committed to rectifying any mistakes and making things right for you. Your satisfaction is our top priority!